Shipping and Delivery Policy
Everything you need to know about getting your order to you.
We want your Lost Sundays spirits to arrive safely, promptly, and ready to open. Here is everything you need to know about how we pack and deliver your order.
Where we deliver
Lost Sundays currently delivers Australia-wide.
Delivery availability is confirmed at checkout based on your location.
If your area is not currently covered, please get in touch, and we will let you know what options are available.
Delivery timeframes
Delivery timeframes vary depending on your location and are estimated from the date of dispatch.
| Delivery Area | Estimated Timeframe |
| Airlie Beach and Whitsundays | Collection in Person |
| Regional Queensland | 4 to 5 Business Days |
| South East Queensland | 4 to 5 Business Days |
| Interstate | 7 to 10 Business Days |
Please note that these are estimated timeframes only. Delivery times may vary during peak periods, public holidays, or due to carrier delays outside our control.
Orders are dispatched weekdays, Monday to Friday, with a cut-off time of 10 am for same-day dispatch.
Shipping costs
Shipping costs are calculated at checkout based on your order weight and delivery location.
Option A — Flat rate: A flat rate shipping fee of $[amount] applies to all orders within [coverage area].
Option B — Free shipping threshold: Free shipping is available on orders over $[amount]. Standard shipping rates apply to orders below this amount.
Option C — Weight-based: Shipping costs are calculated based on the weight of your order and your delivery location. Exact costs are shown at checkout before payment is processed.
How we pack your order
Every Lost Sundays order is packed carefully to ensure your spirits arrive safely and in perfect condition.
We take care with every order — because a bottle that arrives damaged is not the Lost Sundays experience we want you to have.
If your order arrives damaged or incorrect, please contact the team within 14 days of receiving it, and we will make it right.
Local pickup
Orders can be collected from Lost Sundays Distillery at 344 Shute Harbour Road, Airlie Beach, during opening hours.
Select local pickup at checkout, and we will have your order ready for collection. You will receive a confirmation when your order is ready to collect.
For opening hours and directions, visit our Visit Us page.
Alcohol delivery compliance
Lost Sundays is a licensed alcohol retailer. The following compliance requirements apply to all online orders.
Age verification: You must be 18 years of age or older to purchase alcohol from Lost Sundays. By completing your order, you confirm that you meet this requirement.
Signature on delivery: A signature may be required upon delivery to confirm the recipient is of legal drinking age. If no one is available to sign for the delivery, a card will be left and the order will be held at your nearest collection point.
Responsible Service: Lost Sundays is committed to the responsible service of alcohol. We reserve the right to refuse or cancel orders where there is reason to believe alcohol may be supplied to a minor or in breach of responsible service obligations.
Questions about your order
If you have a question about an existing order, a delivery that has not arrived, or anything else related to your purchase — we are here to help.
Contact the Lost Sundays team [→ Contact] and we will get back to you as quickly as we can.
For information on returns, refunds, and exchanges, visit our Refund and Returns Policy page.